Every week, Austin homeowners get denial letters blaming “wear and tear” for what is plainly storm damage. Most of them accept it and pay out of pocket — or live with the leak. That’s exactly the wrong move, because a denial is not a final answer: you have the right to a re-inspection, and with proper documentation, denials get reversed all the time. It’s the thing we’re best known for.

We wrote a full guide to how denials happen, what a claim-winning file contains, and how the re-inspection process works — including the Texas fine print about deductibles and recoverable depreciation that surprises almost everyone.

Read: how we turn roof claim denials around →

Already have a denial letter? Bring it to a free re-inspection: (857) 237-1884.