When the storm came through Buda, Ronald knew his roof had taken a hit. His insurance company disagreed, twice. Two inspections, two denials, and a homeowner left wondering whether the damage he could see somehow didn’t count.
Here’s the thing about hail damage: from the ground, it hides. The bruising that shortens a roof’s life doesn’t announce itself. We had been on Ronald’s roof. We knew what was up there. So when the denials came back, we didn’t shrug. We documented.
First inspections miss things. Hail bruising is easy to overlook if the adjuster doesn’t know exactly where to look. Thorough, slope-by-slope photo documentation is what changes the conversation. You file the claim and any appeal, we build the evidence and meet the adjuster on your roof.
A full re-inspection of every slope, photographed and dated. Evidence organized the way adjusters assess it. An on-roof meeting to walk the damage together, bruise by bruise. Ronald pursued his appeal with that record behind him, and this time, the answer was yes.
The claim was approved. Ronald’s home now wears a brand-new Black Architectural IKO shingle roof.

Ronald’s roof carries a solar array, the kind of detail that makes some roofers quote high or walk away. Our crew detached his existing panels, protected them through the tear-off, and reset them on the finished roof with every mount resealed. His solar investment never skipped a beat.